Nortel Networks - P0908544

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Contents

NORTEL NETWORKS Enterprise Edge Attendant Console User Guide 1 800 4 NORTEL www nortelnetworks com 1999 N ortel N etworks P0908544 Issue 01 Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 Introduction to Enterprise Edge Attendant Console 7 About this guide 8 Conventions 8 Naming of window components 8 Using the keyboard to navigate Enterprise Edge Attendant Console 8 Processing a call with right click capability 10 References 10 Understanding Enterprise Edge Attendant Console 11 Server component 11 Attendant component 11 Reports component 12 Enterprise Edge Attendant Console features 12 Easy to use time saving Graphical User Interface GUI 12 Advanced software capabilities 12 Attractiveness of PC compatibility 13 Attendant t ...